# Campus ID for Perk Provider

{% hint style="info" %}
This feature is currently under development. Please come back later.
{% endhint %}

Perks can be created by any Organization type of Campus ID Member in Member Control Panel. Admin approval is required to publish for other Campus ID Member to redeem.

### Recommended type of perks

Our community consists of both aspiring and existing entrepreneur are constantly looking for perks that can help their startup grow. Web/Cloud hosting voucher, stock photo credit, SaaS system voucher, discount code for digital marketing services, legal templates, co-working space hotdesk and etc are just a few great examples out of many.

### Create Perk

![](/files/-MZrTlSoU06147uQRCER)

1. Make sure you selected an organization type of Campus Member ID account. Not all 0-
2. Click `Manage Perk` button.

![Click \`Add\` button](/files/-MZrUaO4WH1NAcKaPfml)

![Fill up the form](/files/-MZrUy0XO80v7vaksbzR)

![You can preview a perk](/files/-MZrdgBDMmgOyMQl2h6s)

#### Approval Process

1. Click `Create` button to save draft. Status of this perk is Draft
2. Click `Submit` button to change the status to `Submitted` for admin approval. It takes between 1 to 3 working days for admin to process.
3. Admin may mark the status to `Processing` when amendment to the submitted details is required. Perks provider will receive email notification to re-edit and re-submit this entry.
4. When everything is good to be listed, admin will change the status to `Approved`. This perk will be automatically set to `published` and listed on perks portal. Perks provider is free to make changes to the details after posted. 
5. Don't be upset if it gets `Rejected`. Admin may think it is not suitable for our community but you can always submit a new entry. 

#### What is a Secret Message

Optional but if filled, this message will be sent to the redeemer upon your approval of his request. Don't worry, it only serves as a template and you can always change it in the approval process.

### Manage Redeem Requests

Once your perk is published, you will soon be receiving redeem requests from our startups and entrepreneurs.

{% hint style="info" %}
Only you as the perk provider can manage the redeem requests. Our admins only have view access from backend.
{% endhint %}

![Under section \`Others Redeemed from you\`. Click \`Manage\` button](/files/-MZracmPNXs4kxA0i2ng)

![or, from the \`Redemption Request\` tab in perk view page](/files/-MZre1ABrohrCZOJ3o3N)

![Click \`Process\` button](/files/-MZrbEGEwP-dadgRlDON)

![Insert a note (optional) and click \`Confirm PROCESS\` button](/files/-MZrbd8swfku2d-mo_VP)

![Click \`Approve\` button to accept this redeem request](/files/-MZrbrpVm54lTiMgYrdR)

![Approval popup with secret message show up as template](/files/-MZrcB39-wK5VSdMMdbv)

![After confirm APPROVE. Click \`Delivered\` button.](/files/-MZrcd4-ue-bwtq8QODL)

![Upon \`Confirm DELIVER\`, RP will be transacted to your account](/files/-MZrd1aJaW82sV9s-Yjb)

### Redemption Request Workflow

| Status         | Trigger By | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| -------------- | ---------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Submitted**  | Redeemer   | <ul><li>RP is deducted from the Redeemer account and store temporarily at ESCROW. </li><li>Redemption request is displayed on the Provider interface to process.</li></ul>                                                                                                                                                                                                                                                                                                               |
| **Processing** | Provider   | <ul><li>To mark the request is under process by the Provider.</li><li>Can proceed next to either <code>Rejected</code> or <code>Approved</code></li></ul>                                                                                                                                                                                                                                                                                                                                |
| **Rejected**   | Provider   | <ul><li>To reject the redemption request</li><li>RP is returned to the Redeemer account from ESCROW</li><li>Rejected request can be revert to <code>Processing</code> status. RP will be deducted from the Redeemer account again and store temporarily at ESCROW (required redeemer to have sufficient RP balance).</li></ul>                                                                                                                                                           |
| **Approved**   | Provider   | <ul><li>Provider accepted this redemption and is preparing for its delivery.</li><li>Secret message will be pre set in note to redeemer and sent thru email. Secret message normally carries instruction on how to acquire the products or services, like a voucher code for example.</li><li>The redeemer can proceed next to <code>Delivered</code></li></ul>                                                                                                                          |
| **Delivered**  | Provider   | <ul><li>This marks the end of workflow on the Provider side.</li><li>RP will be transferred and added to the Provider account.</li><li>For physical products or services, it means the parcel had been sent to courier services. Delivery tracking code can be inserted in the Note to Redeemer.</li><li>For digital products or services, instruction to acquire had been sent in the <code>Approved</code> stage thru secret message.</li><li>This action is not revertable.</li></ul> |
| **Completed**  | Redeemer   | <ul><li>Triggered by redeemer after <code>Delivered</code> status is marked by Provider to mark the completion of the entire redemption workflow.</li><li>This is optional as most Redeemers may ignore it.</li></ul>                                                                                                                                                                                                                                                                    |

### Dispute

Disputes may happen between Perk Provider and Redeemer. MaGIC Campus ID operation team will help to solve the dispute.&#x20;


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